Transparency
VCCI's products and processes are transparent to its clients such that the information communicated to them is clear, sufficient and timely in a manner and language clients can understand so that clients can make informed decisions. It is also transparent in its communication to, and transactions with all other stakeholders, and employees.
Employee Engagement
VCCI treats its employees as a major stakeholder and hence its processes and systems are designed to ensure employee satisfaction, development and high morale.
Innovation
VCCI strives to maintain a creative culture in the organisation, where employees are encouraged to learn and innovate in their day to day work, while adhering to VCCI's standards of business and conduct. Also, product, process and business model innovation are integral to VCCI.
Honesty and Integrity
Led by exemplary governance, VCCI maintains high integrity in its delivery, products and processes. VCCI has zero tolerance for unethical practices. It strives to behave with honesty and integrity in all its internal and external communication, and dealings with all stakeholders.
Customer Centricity
Since customers are considered important stakeholders, VCCI's products and processes are designed keeping customer needs and realities in mind. VCCI strives to serve customer needs in an effective and efficient manner and behave in a dignified and respectful manner with its customers at all times.